Returns & Exchanges

At Splendies, we want you to love your new intimates, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, all underwear must be returned in its original, unopened packaging to be eligible for a refund.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your unworn items in their original packaging and include the provided packing slip to ensure faster processing.

3

Attach Shipping Label

Download and print the prepaid shipping label from your email, then affix it to the outside of your return package.

4

Drop Off and Track

Drop your package off at any authorized carrier location and keep your tracking number handy until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing